11 Secrets of Effective Communication and Empathy

Article by  submitted by PWG member Prathima Kondadi

Communication and empathy are the basis of all social and relationship skills, and a core competency of emotional intelligence. The communication competency includes listening with an open mind, sending convincing and clear messages, and cultivating an empathetic give-and-take. The empathy competency includes understanding other people and being actively interested in other people’s concerns, thoughts, and feelings.

Here are 11 secrets of effective communication and empathy.

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